Frequently asked questions

Each lot runs for a fixed window, usually a few days. Register, verify your identity and pay a refundable deposit for the lot, then bid from anywhere. The highest bid at close wins, provided the reserve is met or the lot has no reserve.

The auction extends. Any valid bid in the last five minutes pushes the closing time five minutes later, so everyone gets a fair chance to respond and last-second sniping doesn’t work.

It’s the lowest price the seller will accept. It stays confidential, but each lot shows whether the reserve has been met. Lots marked “No reserve” sell to the highest bidder whatever the final price.

Yes. Enter your maximum and we’ll bid on your behalf by the minimum increment, only when you’re outbid and never above your limit. Your maximum is never shown to other bidders.

The deposit shows you’re a serious buyer and sets your bidding limit. If you don’t win, it’s refunded in full. If you win, it counts towards the purchase price; it’s only forfeited if a winning bidder doesn’t complete.

By card, as a pre-authorisation hold that’s released if you don’t win, or by bank transfer to our escrow account. Upload the transfer slip and our finance team approves it, usually the same working day.

A buyer’s premium (shown on each lot, typically 2%), the Dubai Land Department transfer fee of 4% and standard registration and trustee fees. The bid card shows the premium and total before you confirm.

Usually ten days; the exact deadline is shown on every lot. We guide you through the balance payment and the transfer appointment at the Dubai Land Department.

Yes. Every lot lists open-viewing times, and you can ask for a private appointment on WhatsApp. The document room has floor plans, permits and inspection reports for your own due diligence.

Tell us about the property on the Sell page. A specialist will value it, agree a reserve or asking price with you, and prepare permits, photography and the document room. Most auctions go live within two weeks.

UAE anti-money-laundering rules require us to know every bidder. Upload your passport (and Emirates ID if you live in the UAE) once; our compliance team usually reviews it within one working day.

Yes, in Dubai’s designated freehold areas, which include every community on Dubai Assets. Ownership is registered with the Dubai Land Department and you receive a title deed in your name.